The Newcastle Lockdown and COVID-19

How we are doing our part

By Eddie Toubia

10-08-2021 |
As you may already know, the NSW Health/Government have updated their current restrictions for those living in Newcastle due to a recent outbreak of COVID-19.

As a team, we want to assure you that Green St Property are working hard behind the scenes to still deliver a quality service in a safer way.

Until further advice is given, our office will be closed to the public, but we are still available while we work remotely from home. Our sales and property management agents are working harder than ever to assist you with minimal disruption to your safety and ours – an opportunity to show our valued clients how we can “do it better”

Temporary changes to how we operate.

Online Auctions

Any scheduled auctions we have will now take place online. Our agency will use “Auction Now” (https://auctionnow.com.au) to allow everyone to still participate. If you are considering purchasing a property at an Auction, we recommend you create an account and “follow” the property you intend on bidding on. If you would like more information about how this will work or signing up, our sales agents are here to help guide you through that process – please reach out.

Property Appraisals

Ideally, we would love to come to your home to conduct a free property appraisal. However, we acknowledge this may not be suitable for everyone. Currently, we are permitted to do a one-on-one appraisal in person (if you wish) but would also like to mention this can be conducted digitally via facetime or any virtual video chat program. Our team have access to a range of resources that will still allow us to accurately determine the value of your home. If you are thinking of selling, we are here to help.

Open Homes

A condition of the recent announcement has meant that open homes and onsite auctions are no longer allowed until further notice.

Our Industry body REINSW has confirmed upon seeking advice from NSW Health that private inspections are allowed, however, only one real estate agent and one buyer may attend the property following the making of an appointment for that purpose. We have also introduced virtual pre-recorded tours of our properties that we are able to send to potential buyers. This way you can view the property from the comfort and safety of your own home. Any one-on-one inspection organised will require the practice of all safety precautions our community are already familiar with (social distancing, use of masks and sanitiser).

Property Management

Our property management team are working hard to ensure both our owners and residents are still accommodated.

We already offer a range of virtual tools to get properties leased in record time (online applications and virtual inspections) and this won’t change.

In order to maintain safety and abide by the m2 rule, we will be allowing our residents to conduct “Resident Assisted Routine Inspections”. This process is easy and manageable and will require residents to supply thorough images and descriptions of their properties the same way our agents would do if we were there in person. We have used this method in the past to great effect and are confident in the process.

All ingoing and outgoing inspections will still go ahead and are allowed under current NSW health advice. Your portfolio manager will touch base and guide you through the process to make this as easy and efficient as possible.

Our team are working together to ensure we are still able to “work with property owners, buyer and residents to find, nurture, grow and protect investments”. If you have any questions or would like clarification on anything, we encourage you to call us to have a conversation. We are here to help.

We are all in this together.

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